Privacy Policy
Effective Date: 5/25/25
At Wailea Scuba, Surf & Paddle, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.
1. Information We Collect
When you visit our website or book an activity with us, we may collect the following types of information:
- Personal Information: Your name, email address, phone number, and other contact details submitted through inquiry or booking forms.
- Booking Details: Activity type, date, group size, and any relevant preferences.
- Payment Information: Collected securely through our booking partner (e.g., FareHarbor). We do not store or process credit card information directly.
- Usage Data: Basic website analytics such as IP address, browser type, time on site, and pages viewed (via tools like Google Analytics).
2. How We Use Your Information
We use your information to:
- Process bookings and respond to inquiries
- Communicate with you about your upcoming activity
- Improve our website and customer experience
- Send occasional marketing updates (if you’ve opted in)
- Comply with legal and safety requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Trusted service providers who assist in booking, payment, marketing, or analytics (e.g., FareHarbor, Google Analytics)
- Law enforcement or regulatory agencies if required by law or to protect our guests and operations
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. You can disable cookies through your browser settings.
5. Data Security
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate information
- Opt out of marketing communications at any time
- Request deletion of your information, subject to legal requirements
To make any such requests, please contact us at:
808-868-9733
7. Third-Party Links
Our site may contain links to external websites (e.g., booking platforms, partner resorts). We are not responsible for the privacy practices of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact:
Wailea Scuba, Surf & Paddle
4100 Wailea Alanui Dr, Wailea, HI 96753
808-868-9733